Just enter your postcode on the 'Start your order' page once you've chosen your package. Take us with you and get all your BT services up and running for the day you unpack. British Telecommunications plc is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on the London stock exchange. If a property is empty or defined as ‘not habitable’ by the local council, we can’t put any broadband infrastructure in place.
The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. For full terms seebt.com/legalstuff. BT Mobile customers get access to the wi-fi hotspots already available to existing BT Broadband customers.4G speeds vary by location, coverage and demand. Your spend cap is for data, minutes or texts beyond your plan’s monthly allowance, you can set a limit on what you spend. Any add-ons you buy won’t count towards the spend cap and you’ll get separate one-off or monthly charges for these.
New Site rate cards
The Account Holder needs to set up and maintain this service. If you delete your account – your settings will be lost. You can re-activate at any time but you will need to add all of your settings again. Install a single additional cable / socket if needed in order to connect your BT Broadband Service. Sorry, but some introductory prices and offers are only available to customers who are new to BT Broadband or to BT Broadband customers who are adding BT TV.
On activation day, your services could go live any time up until midnight. Please be patient as this work is carried out by your local exchange. In the unlikely event of your services not going live by the following day, then please contact us.
Getting a BT landline
For new Full Fibre 300 customers that sign up for 12 months. Price from month 13 currently £50.99 a month. For new Full Fibre 100 customers that sign up for 12 months.
Available on selected enabled BT Mobile plans and iPhone 6 and above. Available on selected enabled BT Mobile plans and iPhone 5S and above. 30 day rolling plan requires 30 days cancellation notice.
A Guide to The BT Home Hub 5
With two-hour appointments available, seven-days a week, it provides flexible reassurance when customers need it most. If you want your new homeowners to have access to the fastest broadband speeds in the UK with FTTP, you can contribute towards the cost of installing this . We’ll send you the costs once you register your site. Please register your site at least eight weeks ahead of your Site Start Date and/or six months before the date you want broadband available at your first property. The earlier you register the better – that'll give us enough time to get proposals drawn up and agreed with you.
Yes I have an open order with BT for a phone line but no date. The last update was order is with openreach plant line team. Please do not post any order details here, just confirm that you have an order awaiting installation.
This charge applies whether or not the call is connected. If you don't want your number to be obtained through Caller Display or Call Return , dial 141 before making your call. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. You can connect your TV Box pro using Internet mode or by using an aerial. The TV Box Mini only connects using Internet Mode. Some channels that are available in aerial mode may not be available in internet mode.
You can only access BT Sport in the UK. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Maximum of 2 devices may be used simultaneously. For those who want everything TV has to offer and more.
Data used will decrement from any plan allowances depending on how you access the content. You can cancel the offer at any time. BritBox is for your personal, non-commercial use. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Compatible device required to stream content –see /help.
We don’t guarantee that we’ll meet this date, but it helps us to schedule our works. Once your new router arrives, set up is straightforward. There’s no CD installation required; simply plug and go. The developer advised that the property was registered with openreach early on in the development. If you need an additional socket for your phone or would like to move an existing socket, we can arrange this for you.
We will not be liable to you for such delays. You will be responsible for reconnecting any existing devices or equipment you may have. If you'll be living in the same telephone exchange area (e.g. Lincoln 01522) it might be possible for you to keep your current phone number. We'll let you know when you start your home move. If you're moving to a new area, you'll probably need a new phone number. If you can watch Freeview channels already (with a reception you're happy with), then your aerial should be fine.
We aim to repair a fault by midnight on the next working day after you report the fault to us unless a specific appointment date is agreed. PromptCare is not available on telephone lines provided using fibre technology. Sky box and active viewing card required. Prices and BT Sport content subject to change at any time. For new Fibre 100 with Halo3+ customers that sign up for 24 months. Price from month 25 currently £84.99 a month.
If you want to have copper installed instead, you’ll have to pay for this yourself. If you want to go ahead, fill in the single plot site registration form. We’ll contact you to arrange a survey (which you’ll have to pay for). Once that’s done we’ll be able to tell you how much it’ll cost to put the infrastructure in place. When following our online registration process, we require you to submit some mandatory documents in the Detailed Site and Location Plans sections.
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